Home » 2016 Familiarization Trip » General Conditions

General Conditions

Payment: Land Costs
Full payment of USD $1500.00 per person is required upon reservation.  Payment is accepted by credit card or check.

Ground Transportation  and Hotels
The pilgrimage includes ground transportation and accommodations in twin-bedded rooms. Single room occupancy is available for a supplemental cost of $350.00.  If you do not register with a pre-identified roommate, every effort will be made to identify a roommate for you.  If you are notified that a roommate is not available, you will need to pay the single supplement with your final payment.

Meals
Breakfast, lunch, and dinner are included daily.

Transport
All transfers for groups of ten or more are included for arrival and departure at Amman and Tel Aviv airport or at the Jordanian border.  A deluxe air-conditioned bus is provided for all tours and transfers. Transfers for individuals or for groups of nine or less will be charged separately USD $130.00 each way.

Sightseeing
Full sightseeing with entrance fees is included for items on itinerary unless otherwise indicated.  A licensed, English and Spanish speaking  guide will accompany the pilgrimage from arrival until departure.

Taxes
Taxes, as imposed by the local authorities, are included in standard services where applicable. 

Tips
Standard tips are not included in the price. Tip total per person will be collected prior to departure to cover standard tipping for the whole group. Daily tips are essential to the livelihoods of the servers, guides, drivers, etc. who make the tour convenient and enjoyable. Standard tips are USD $10.00 per individual per day, x 9-day land itinerary = USD $90.00 per person. Tips for the complete group must be received by the deadline for full payment of 1 November, 2016.

Cancellations
All cancellations must be in writing, addressed to HCEF, and must be signed by the person who made the original reservation. Penalties will apply, If you cancel your tour, cancellation fees and penalties will be deducted from your refund. Cancellation fees do apply to deposit checks. Cancellation fees apply to each person.

Prior to Departure:                      Cancellation Fees:
91 days or more prior                  $300
90 up to 31 days prior                  50% of tour cost
30 up to 15 days prior                 75% of tour cost
Less than 15 days prior              100% of tour cost

Not Included: Others
Standard tips and items of a personal nature such as drinks at meals, bottled water, laundry, shopping, and offerings in churches, travel insurance, and any service not specifically mentioned are not included. Fuel surcharges and/or tax increases levied since the pricing of this tour are not included.  Tour participants may wish to purchase souvenirs of their visit to Palestine. Each participant should consider their personal shopping budget for the trip.

Travel Insurance
We strongly recommend purchase of travel insurance.  Trip cancellation and overseas medical coverage are two important considerations.  There are a number of options for such insurance – your own insurance agent may have a recommendation.  It is the sole responsibility of the tour participants to consult with their health insurance provider to determine what international coverage is provided and if supplemental health coverage should be purchased.

Health
Good overall health is necessary to enjoy this experience. Distances walked are moderate, but stair-climbing and being on one’s feet can all be tiring. Most international sites are not handicapped or wheel chair accessible. Please consult your doctor if you have any concerns. Please inform HCEF if any member of the group has allergies, special dietary requirements, or any health conditions that may affect travel.

Passports & Visas
A US passport valid for at least 6 months from the pilgrimage return date is required. If you do not have a US passport, contact HCEF as soon as possible. Visas are not necessary for US passport holders to enter Israel/Palestine. Holders of non-US passports must contact the nearest Israeli Embassy/Consulate.  For the arrival in Jordan a Jordanian group visa must be obtained in advance from the Embassy of Jordan in the U.S. Please refer to your local consulate to verify all required travel documents well in advance of departure.

Please note that the tour itinerary is subject to change without notice.

Responsibility Clause:

Holy Land Christian Ecumenical Foundation, Inc. (HCEF) is a tour operator and cannot be responsible for the suppliers providing transportation, sightseeing arrangements and hotel accommodations for HCEF. Throughout the Tour, the pilgrim will interact with and be serviced by the third party suppliers, who are independent contractors and are not agents or employees of HCEF.  All coupons, receipts and tickets issued are subject to the terms and conditions specified by suppliers. By utilizing the service of the suppliers, you agree that HCEF will not be liable for any change in schedule, strikes, delay, acts of government, acts of war, acts of terrorism, fires, riots, theft, pilferage, epidemics, quarantine, medical or customs regulations, accident, loss, injury, or damage to you or to those traveling with you in connection with any accommodations, transportation or any other services or resulting directly or indirectly from any occurrence or conditions beyond its control, including defects in vehicles, breakdown in equipment, thefts, delay or cancellation of or changes in an itinerary for any act, omission, or event during the pilgrimage.

Neither HCEF and/or agents of the airlines concerned are to be held responsible for the late arrival of passengers at airports or hotels due to inclement weather, nor are they to be held liable for payment or any refund for unused hotel accommodations or meals occasioned by such late arrivals at the hotels holding rooms as confirmed itineraries. HCEF and suppliers contracted for services reserve the right to refuse to accept or retain any person whose behavior is deemed likely to affect the smooth operation of a tour, or adversely affect the enjoyment and safety of other pilgrims. HCEF, its agents and suppliers shall be under no liability to any such person for refund, compensation, repatriation or any other matters arising.